FAQ
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I Ordered my Comfy Curve™ & it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. During different times of the year product demand is greater than others, so we always state 3-6 weeks. However, we always do our best to get your order shipped out ASAP.
I placed an incorrect order. How can I change this?
Please contact our customer service department and they will be happy to assist you. Call 888-314-9114 or email sparkinnovators@customerstatus.com. Please have your information ready so they can find your order (phone number, e-mail address, last name, & zip code) Please note orders take approx. 24 hours to be processed so your order may not be in the system until at least 24 hours after you’ve placed it.
I ordered Comfy Curve™ but have not been charged yet. When should I expect to be charged?
Your card will be charged when your order is shipped.
How Does Comfy Curve™ work?
Comfy Curve™ is perfectly contoured to support your back and spine, ideal for relieving pressure and lower back pain exactly where you need it! It is ergonomically designed to hug the S-curve of your spine and works by filling the void between your back and the mattress or chair, helping you feel and sleep better!
How do I wash my Comfy Curve™?
Your Comfy Curve™ cover is machine washable and dryer safe. Unzip to remove the cover and microbead pouch. *Do not put memory foam pillow or microbead pouch in washer or dryer.
COVER: Machine wash gentle cold, tumble dry low. DO NOT bleach or dry clean.
MEMORY FOAM: Surface clean with moist cloth.
What is the attachable lumbar support for?
The attachable lumbar insert allows you to instantly customize the pillow by adding extra support exactly where you need it. Comfy Curve™ can be used with or without the attachable lumbar insert to get customized support for your back while sleeping, driving, working, or lounging.
TIP:
Use while sleeping or sitting for the ultimate comfort and support!
